Support

Getting Started

Bracket Banter is a social bracket competition platform where you compete with friends in NCAA, NFL, and custom tournaments.

• Create a tournament or join one with an invite code
• Fill out your bracket by picking winners for each matchup
• Talk trash and banter with other participants in the feed
• Track scores and see how your picks stack up on the leaderboard

SMS Alerts

Bracket Banter sends SMS notifications for tournament updates, score changes, and banter activity. You can manage your SMS preferences at any time:

• Reply STOP to any message to unsubscribe from all SMS alerts
• Reply START to re-subscribe after opting out
• Reply HELP for support information
• Manage notification preferences in your account settings

Message and data rates may apply. Message frequency varies.

Account & Settings

• Change your display name from your profile settings
• Update your phone number or email address in account settings
• Customize notification preferences for each tournament or globally

Payments & Refunds

Some tournaments have entry fees processed securely through Stripe. If you have questions about a charge or need a refund, please contact us and include your tournament name and the email or phone number on your account.

Need More Help?

If you can't find what you're looking for, reach out to us directly:

• Email: support@bracketbanter.com
• Visit our Contact page